CRM CUSTOMER RELATIONSHIP MANAGEMENT

CRM

VIP NET SERVICES’s CRM Solution is designed to help businesses build and maintain relationships with new and existing clients, maximize sales potential, and increase revenue.

Customize the CRM platform to easily manage leads, follow-up with prospects, and convert leads to Clients based on the needs of your business.

VIP NET SERVICES’s CRM Solution allows you to view and track all aspects of Client interaction, enabling you to maintain customer loyalty and improve customer satisfaction.

Additionally, by establishing interactive relationships you harness the power to revisit former clients, ultimately leading to increased sales and productivity.

VIP NET SERVICES’s CRM Solution is fully cloud based: It is accessible to everyone you allow permission.

Furthermore, it is accessible from all mobile devices, allowing for real time reporting and instantaneous, accurate report recall of your most accurate and current data.

  • User, group, and role management with ACL
  • Localization for countries and B2B analytic dashboard
  • Leads and opportunities workflow
  • Opportunity and pipeline management
  • Flexible workflow engine
  • Case management
  • Account management
  • Log activities such as calls, call notes, emails, etc
  • Import and export Lead management
  • Reports and performance management
  • Advanced customer segmentations engine
  • Email campaign management
  • Embedded web forms landing pages
  • Customer engagement analytic
  • User website behavior tracking
  • Marketing campaigns management and tracking
  • Channel management
  • Contact management
  • Task management
  • Contact synchronization
  • IMAP sync of user emails
  • Calendar and calendar events color coding
  • Calendar synchronization 
  • Multi-language support for email notifications
  • Task calendar
  • CSV import and export
  • Account
  • System calendars
  • WYSIWYG editor for notes and comments
  • REST and SOAP API’s
  • Customized dashboard
  • Dashboard customization
  • Interactive dashboard
  • Navigation with flexible menu structure
  • Including history, most viewed items and pinbar
  • System help and tooltips
  • Mobile responsive design
  • eCommerce integration
  • Orders data import
  • Order completion
  • Order creation
  • Abandoned cart integration
  • Create and update customers data from Distribution CRM
  • Synchronize newsletter subscribers
  • eCommerce analytic dashboard
  • eCommerce dashboard widgets
  • RFM analytics for VIP ERP 
  • Add custom fields to all System Entities
  • Calendar
  • Synchronize Customer Payments
  • Synchronize Customer Sales Quotes
  • Synchronize Customer Balances
  • Synchronize Customer Emails, Calls …
  • MailChimp
  • Abandoned cart
  • Sweet Tooth
  • Mandrill
  • dotmailer
  • Ebay
  • Amazon
  • Full Contact
  • Google Calendar

CLOSE MORE DEALS IN LESS TIME WITH INTEGRATED CRM

WE ARE DEDICATED TO HELPING OUR CLIENTS ACHIEVE LASTING SUCCESS

TOLL FREE: 1-844-744-7450

 

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